E-Commerce

Top Trends in Ecommerce Automation

High demand and low labor supply can mean trouble for your fulfillment—unless you’re leveraging automation. With several flavors of automation available to ecommerce companies, where should you look to gain the largest value and how should you implement? In this whitepaper you will access insights on the latest trends in automation and how to secure the right automation tools for your business.

How to Streamline Your E-Commerce Shipping Strategy

Modern retail runs on e-commerce. Trends show that e-commerce will continue to rise in prominence in the coming years – making now the best time to start streamlining your shipping strategy. You don’t have to do it alone! Our e-book, How to Streamline Your E-Commerce Shipping Strategy, explores how the e-commerce market has evolved in recent years, where it’s headed, and the best strategies to get ahead of the competition.

How to prepare for Black Friday: Tool Kit

Last year, nearly 155 million Americans shopped during Black Friday and retail sales totaled $886.7 billion. Are you ready for Black Friday and Cyber Monday orders? To help ecommerce brands prepare, Extensiv has put together a Black Friday/Cyber Monday Tool Kit packed with handy checklists and tips. We even have some tips on how to optimize your warehouse, logistics, operations, and workflow. If you don’t feel ready for Black Friday, download our Tool Kit today!

Fulfillment Automation Guide: How to Keep Pace with the Speed of Ecommerce and Customer Expectations

Download our whitepaper, Fulfillment Automation Guide: How to Keep Pace with the Speed of Ecommerce and Customer Expectations to learn: the drawbacks of manual processes for owners, CEOs/COOs, and operations managers; the advantages and benefits of automation for warehouse workers, front office/back office, management, and c-suite; tips on how to talk to your staff about implementing automation and generating time-saving ideas; and your lifecycle stage to help determine which automated order management functionality you need now and into the future.

Why Connected Commerce Will End the Reign of ERP

Read Why Connected Commerce Will End the Reign of ERP to learn: why enterprise resource planning systems of the past are failing to serve brands and 3PLs well; how to escape the manual system upgrade hamster wheel; and what to look for in software for connected solutions and success. Download to learn tips to improve collaboration with brands.

Advantages of a Flexible Sortation Solution in the Age of E-Commerce – The Key to Unlocking your R.O.I. Potential

As e-commerce companies grow, many of them face the same challenge: how to increase capacity in the current facility, while reducing costs and maximizing customer service. Far too often, companies sacrifice one for another. They find themselves asking, “how do we reduce costs and improve capacity and the customer experience at the same time?” The secret to this problem lies within the four walls of the fulfillment center.

Wide World of eCommerce Fulfillment for 3PLs

eCommerce fulfillment–everybody is doing it! If you’re a 3PL and not already doing high-volume fulfillment, you likely will be soon. The pandemic has accelerated an already fast-growing segment of the industry. Omni-channel fulfillment is here to stay. This FREE eBook provides an overview of the concepts, terminology, and operational guidelines that 3PL warehouse operators should be considering for a successful fulfillment operation.

E-Commerce Consumer Survey Results Are In

Kenco’s recent survey includes insights into consumer behavior when it comes to purchasing products and services online. Will this surge in e-commerce buying subside along with the pandemic, or have our shopping preferences changed permanently? What percentage of the public regularly shops online, and does this cause any conflicting feelings between the desire for a quick turnaround while preferring sustainable practices? Click to see our results.

When It Comes to eComm Why Reinvent the Wheel?

Flexibility is Key to eComm Fulfillment. As eCommerce fulfillment evolves two things are clear, 1) supply chain must revolve around a consumer who has many buying options, and 2) success comes from flexible and adaptable supply chains. We partnered with Adrian Gonzalez of Talking Logistics on this brief 2-part series.

Not Your Mama’s 3PL

How do you define a 3PL? There are many definitions as to what a 3PL really is, especially as the capabilities of a 3PL have shifted dramatically throughout the years. But the legal definition of a 3PL was hammered down in 2008, defined as a person who solely receives, holds, or otherwise transports a consumer product.

5 Biggest Challenges for Today’s Warehouse Manager

From surging e-commerce demands to labor shortages, compliance concerns, and budget burdens, the pressures for today’s warehouses are plentiful. But as e-commerce soars, so can your warehouse. Read this whitepaper to find out where to focus your time, attention, and resources so you can act faster and operate better—today and in every season to come.

As E-Commerce Demand Shifts, Omnichannel Brands Take the Lead

The acceleration of online buying behaviors has altered the face of e-commerce logistics. Brands already optimizing their supply chains before the pandemic were more aligned with their omnichannel consumers and have leapt ahead. With the right approach, you can achieve greater flexibility, personalized support, and enhanced visibility to surpass competitors and create a long-standing competitive advantage. Learn how.

E-Commerce Fulfillment Outsourcing Guide: Solutions for Today’s Fulfillment Challenges

Recent e-commerce growth has forced many fulfillment operations into overdrive. To keep customers satisfied, record order volume must be filled quickly, seamlessly and cost-effectively—no easy task. Often, third-party logistics providers can help retailers and brands to navigate the increasing complexity. Read this new e-book to learn about today’s top fulfillment challenges and find outsourcing strategies to help overcome them.

E-commerce Logistics

As e-commerce has accelerated, so have customers’ expectations. Many shoppers now expect the service they receive online to rival, or exceed, the in-store experience. To meet these growing demands, and to build a flourishing omnichannel e-commerce business, organizations must learn to master five main logistics capabilities.

Fixing Failed Deliveries

US eCommerce sales were up 44% in 2020– the highest annual growth in at least two decades. With that growth comes certain challenges – most notably, the issue of late or failed deliveries. 62% of consumers say they’ve experienced a late or failed delivery, likely caused by inaccurate address information. To get to the root of the issue, we surveyed 3,000 global shoppers and 300 retail executives to bring you our latest report: Fixing Failed Deliveries. Download a copy to uncover the true impact failed deliveries are having on your business. Plus, discover our top tips to optimize the customer experience and stamp out failed deliveries for good. 

Why Scalability Is So Critical

The Direct to Consumer model is undergoing a period of unprecedented growth. More merchants are beginning to cut out the middlemen, setting the stage for major disruption to traditional in-store retailing practices. New businesses are increasingly opting for a digital-first approach to avoid high overheads, leaving a lasting effect on consumer habits. Is your brand ready to scale? Download this free case study on why scalability is so critical.

How a Transportation Spend & Revenue Diagram Can Help

Leaders in transportation look for ways to reduce costs while improving service levels as they conduct strategic assessments or design solutions. Using the Spend & Revenue Diagram to document freight flows and costs on a single page is the best way for a transportation team to collect data and focus their efforts; this will help to keep it simple, communicate the operation and costs to the executives, and prioritize efforts.

Food & Beverage Ecommerce Fulfillment Guide

The coronavirus crisis is driving food and beverage shoppers online. The trend is likely to continue as consumers find their “new normal” in the wake of the pandemic. How will this impact order fulfillment operations? What can retailers and food and beverage companies do to accommodate increased e-commerce volume? This free e-book details effective fulfillment strategies to implement now. Download now.

2020 Ecommerce Fulfillment Trends Report

86% of ecommerce merchants sell through multiple online sales channels according to Saddle Creek’s new survey. Download their new in-depth report exploring network configuration, technology solutions, delivery options, fulfillment outsourcing and more.

Take Command of Demand with Retail Solutions

Consumer purchases used to be limited to what retailers had on their shelves. E-commerce means everything is in stock, and retailers are shifting gears to chase demand. Learn how retailers can optimize their supply chains by working with providers to craft timely forecasts, identify efficiency improvements and modify plans as needed using diverse services and technologies

Restructuring Business Models to Satisfy the E-commerce Effect 

Supply chain professionals everywhere are grappling with the challenges e-commerce has presented. Companies need to find strategic solutions to restructure their business models to accommodate these changes — but where should they begin? This white paper takes an in-depth look at the disruption of e-commerce in the supply chain by examining different markets and processes to offer suggestions for adaptation and prosperity.

The Future of Fulfillment 

In response to today’s online-buying, smartphone-wielding consumer who expects a seamless, faster purchasing journey, Zebra Technologies Corporation’s Future of Fulfillment Vision study reveals that 78 percent of logistics companies expect to provide same-day delivery by 2023 and 40 percent anticipate delivery within a two-hour window by 2028. Download the study for more details on how manufacturers, transportation and logistics firms, and retailers are preparing to meet the growing needs of the on-demand economy.

How Does Your Returns Process Affect Your Retail Business?

E-commerce has changed the way consumers shop and put a completely new spin on retail. To differentiate themselves in an ever-competitive market, retailers have chosen to focus on making the returns process faster and easier for consumers. But is it working? Inbound Logistics Publisher Keith Biondo, sits down with Brian Bourke of SEKO Logistics to talk about the new retail landscape and how to have many happy returns.

Don’t Just Get in the Game, Win it with the Right Shipping Plays

Global e-commerce is driving unprecedented shipping volumes across a number of industries as consumers expect more for less. As a result, third-party logistics companies (3PLs) are taking center stage as businesses seek guidance from experts who can help them navigate the carrier capacity crunch, spend less time and money on shipping, and spend more time focusing on their core business. Download the The 3PL Parcel Shipping Playbook to find the best plays to help shippers from all industries ship better globally from the first mile to the last inch.

Everything Past the Click

When establishing your eCommerce store, it may be difficult to find time to do all the tasks that are most important—like providing customer service, marketing, packaging, shipping, order fulfillment, and other store elements. In this white paper, youíll learn how to optimize your online presence, find time for shipping and fulfillment, and most importantly, how a 3PL can help you to amplify your sales.

Winning the Battle for eCommerce Last-Mile Excellence

Amazon is driving consumer delivery expectations. Their delivery services are not just the gold standard, they re THE standard by which other retailers are judged. Amazon is the reason people now think 2-day-and-under delivery times are no longer expedited service;  they re expected service. So what ‘s a retailer not named Amazon to do? Make your last mile your best mile. Last-mile service is truly the make-or-break part of a transaction. When a customer is either pleased with delivery services or disappointed if something goes wrong, the appreciation (or the blame) goes not to the logistics provider but to the retailer. There are a host of options and strategies to improve last-mile service, but to make your last-mile service a true competitive advantage, you ll need two things: technology and the right logistics provider. Find out more by downloading this free whitepaper.

Improving E-Commerce Fulfillment Through Business Integration

Business integration plays a key role in preparing fulfillment operations for efficiently handling e-commerce orders — far ahead of the click and order confirmation. In this white paper, experts from the fields of retail, marketing and supply chain management discuss how an integrated approach to marketing and logistics can help organizations fully embrace e-commerce and increase profitability.

Bridging the Gap: The Role of Retail 3PLs in the Journey to “Shopping Redefined”

Are you omni-channel ready? Learn why retail 3PLs are uniquely positioned to help retailers bridge the gap to an omni-channel shopping environment with their expertise in these key capabilities: inventory visibility; optimized fulfillment; and perfect packing.