The Role Of A Warehouse

A warehouse is a storage facility that efficiently stores and protects goods until they are needed for distribution or sale. It plays a crucial role in the supply chain by managing inventory, fulfilling orders, and facilitating distribution. 

The Role Of Inventory

Inventory, encompassing all goods and materials held by a business for sale or production, plays a pivotal role in maintaining the seamless operation of supply chains across retail, trade, and manufacturing sectors. 

Supply Chain: Warehouse And Inventory Management Solutions

Integrating warehouse and inventory management solutions in supply chain optimization is pivotal to maintaining regulatory compliance and ensuring efficient resource allocation. 

Addressing labor within these systems requires a strategic approach to workforce quality management, balancing the need for skilled personnel against the potential benefits of automation.

Addressing Labor

The labor shortage remains a major concern in the supply chain industry. To address this, companies are turning to automation, inventory, and warehouse management software, and other technologies to streamline processes and reduce manpower requirements. 

Just-In-Case Inventory

Just-in-case inventory allows companies to hold extra stock to meet unexpected demand or supply disruptions. Pros include minimizing stockouts and customer dissatisfaction. Cons include increased storage costs, potential obsolescence, and tying up capital. It’s a balancing act between risk mitigation and cost efficiency.

Implementing Inventory Management With 3PL Solutions

Implementing inventory management through Third-Party Logistics (3PL) solutions can significantly streamline the supply chain process for businesses. 3PL providers specialize in logistics operations, offering expertise and resources many companies may need to have in-house. 

Advantages:

• Expertise in Logistics: 3PLs bring specialized knowledge and experience managing complex logistics operations.
• Scalability and Flexibility: They offer scalable services that can be adjusted based on business needs and market demands.
• Geographical Advantages: 3PLs often have strategically located facilities, enabling quicker and more cost-effective distribution.
• Reduced Overhead Costs: Outsourcing logistics can significantly reduce the need for investment in warehouses, transportation, and staff.
• Technology and Infrastructure: 3PLs usually have advanced technology systems for inventory management, offering better visibility and control.

Disadvantages:

• Limited Control: Relying on a third party can lead to less direct control over warehousing and distribution operations.
• Dependency Risks: High reliance on a 3PL provider can be risky if the provider faces operational challenges or discontinues certain services.
• Potential for Misaligned Priorities: The goals and priorities of the 3PL may sometimes align differently with those of the business.
• Communication Challenges: Effective communication and coordination between the company and the 3PL provider are crucial but can sometimes be challenging.
• Cost Considerations: While 3PLs can offer cost savings, the pricing structures can be complex, and there may be hidden costs.

Inventory Software Applications

Inventory management software applications have revolutionized inventory management, making it more efficient. Here are the pros and cons of how software has shaped inventory management:

Pros:

• Enhanced Accuracy: Reduces human error in inventory counts and records.
• Real-Time Tracking: Offers immediate inventory tracking updates on stock levels and movements.
• Efficient Order Management: Automates order processing and fulfillment.
• Data Analytics and Reporting: Provides valuable insights for strategic planning.

Cons:

• Complexity: Can be challenging to set up and integrate with existing systems.
• Cost: Initial investment and ongoing maintenance can be expensive.
• Training and Adaptation: Requires staff training and adaptation to new processes.
• Dependence on Technology: Reliance on software means any technical issues can disrupt operations.

Relevance of Analytics

Analyzing data through forecasting in inventory management aids in anticipating demand, ensuring optimal stock levels, and minimizing waste. Here are the pros and cons of utilizing analytics:

Pros:

• Predictive Planning: Anticipates demand trends, enabling better stock preparation.
• Reduced Stockouts and Overstocking: Balances inventory levels, reducing costs.
• Efficiency in Operations: Streamlines procurement and storage processes.

Cons:

• Data Quality Dependence: Accuracy relies on high-quality data inputs.
• Complexity in Analysis: Requires expertise to interpret and apply insights.
• Potential for Inaccurate Predictions: Market volatility can lead to forecasting errors.

Inventory Spot-Checks

Inventory spot-checks are crucial for accurate data and effective inventory management. These checks validate warehouse inventory management system records against the actual stock. Spot-checks use radio frequency identification to improve transparency and alignment of raw materials and inventory, increasing warehouse efficiency.

Manage And Assess Stock Levels Routinely

Routine stock level assessments are crucial for maintaining inventory accuracy and efficiency. Implementing third-party logistics solutions allows for seamless oversight of storage systems across multiple locations. 

How 3PL Improves Inventory Efficiency And Overhead

By utilizing third-party logistics (3PL) providers, small businesses can improve cash flow by enhancing inventory efficiency and reducing overhead costs by outsourcing warehousing and distribution services. This strategic partnership allows for a simpler and broader approach to managing production supply and shipping costs.

Implementing Warehouse Management With 3PL Solutions

Warehouse management systems can be improved by implementing 3PL solutions. These solutions help optimize product placement, reduce handling times, and improve overall logistics. They also ensure compliance with regulations and enhance inventory management efficiency.

Fulfillment Strategies And Filling Methods

Third-party logistics (3PL) companies effectively address inventory and warehouse issues through strategic fulfillment strategies and filling methods. By leveraging their expertise and resources, 3PLs optimize tracking inventory levels, streamline picking and packing processes, and implement efficient storage solutions. 

Product Placement Strategy

A 3PL provider’s product placement strategy enhances warehouse management by optimizing the layout for efficient inventory accessibility and workflow. This approach ensures compliance with regulatory standards, maximizes space utilization, and facilitates systematic stock control.

Utilize Cross-Docking

Third-party logistics (3PL) companies employ cross-docking to manage inventory and warehouse issues efficiently. By eliminating the need for storing inventory, products can be directly transferred from incoming shipments to outgoing orders. 

It reduces storage costs and improves order fulfillment. 3PLs expertly utilize this strategy for maximum efficiency and customer satisfaction.

How 3PL Improves Warehouse Logistics

Leveraging an advanced warehouse management system, 3PL providers significantly enhance logistics operations by optimizing inventory flow and storage solutions. They meticulously orchestrate the intricate compliance requirements, ensuring a cohesive alignment with regulatory mandates.

3PL Best Strategies To Improve Warehouse And Inventory Management

3PL logistics can greatly enhance warehouse and inventory management by improving processes, optimizing inventory control systems, and ensuring compliance with regulations. However, challenges may arise when integrating 3PL solutions with existing warehouse systems and ensuring alignment with specific business needs and industry standards.

Same-Day Order Fulfillment

Third-party logistics providers greatly enhance same-day order fulfillment by leveraging their expertise and resources. They possess extensive networks, advanced technology, and efficient processes that enable them to handle order processing, warehousing, and transportation seamlessly. 

Minimizing Inventory Shrink

Third-party logistics providers reduce inventory shrinkage by offering advanced inventory management systems, accurate demand forecasting, and real-time tracking technology. These solutions improve inventory control, minimize stockouts and overstocking, enhance security measures, and streamline supply chain management, reducing inventory shrinkage.

Optimized Order Fulfillment

Third-party logistics (3PL) improves order fulfillment by optimizing the entire process. With their expertise and resources, 3PL providers streamline inventory management, reduce shipping times, and enhance delivery accuracy. 

Benefits Of Optimizing Warehouse And Inventory Management

Robust logistical frameworks and meticulous stock control are imperative for maintaining regulatory compliance and ensuring operational excellence. Mastery of this optimization yields:

• Enhanced inventory accuracy
• Streamlined supply chain processes
• Reduced overhead costs
• Improved customer satisfaction
• Strategic use of 3PL partnerships
• Compliance with industry standards

FAQs

Here are the frequently asked questions about Warehouse and Inventory:

What is the difference between warehouse and inventory?

A warehouse stores goods, while inventory refers to items in stock. Warehouses ensure safety and compliance, while inventory management tracks and controls stock levels.

Is warehouse and inventory management the same?

Warehouse management and store inventory management are related but different. Effective warehouse management involves storing and moving goods efficiently, while inventory management focuses on tracking and maintaining optimal safety stock. 

What does inventory mean in a warehouse?

Inventory in a warehouse is the comprehensive list of goods, components, and raw materials stored for use or sale. Managing inventory forecasting is crucial for compliance, efficiency, and profitability.

What is the difference between storage and inventory?

Storage is the physical space for holding goods, while inventory is the stored items. The specific storage location must comply with regulations, while inventory management ensures accurate tracking of the supply chain and improving warehouse operations.

The post Warehouse vs. Inventory: Their Roles And Differences appeared first on Inbound Logistics.

So how do you do that? Your philosophical mission is to sell the demand-driven concept to internal and external partners. For starters, continuously evangelize those concepts to every member of your team, and externally to your suppliers, carriers, and logistics solutions providers. Looking back over recent months, it is clear that internal or external, your success is their success, their buy-in means growth for you all.

There is a new tool that can help in that journey: low-cost artificial intelligence (AI) solutions. AI applications are transforming many business sectors. But in terms of amping a demand-driven supply chain, retailers, as well as their suppliers, can benefit most by understanding and predicting consumer sentiment with the leanest inventory investment and smoothest, fastest fulfillment.

Using AI lights up opportunities to improve efficiency, enhance customer satisfaction, and extract every ounce of undiscovered profitability through improved and automated inventory management and demand forecasting, better predictions of consumer behavior, finer targeted marketing and merchandising programs, more attractive pricing models, and enhanced worker efficiency.

There are AI speed bumps though. Many companies, especially small and mid-sized enterprises, can be hesitant to adopt AI due to its newness and perceived high cost of implementation. However, a number of low-cost AI solutions can help retailers of any size benefit from AI efficiencies.

Here  are 5 examples:

1. Cloud-based AI delivers powerful tools without hardware or software investments.
2. Open-source AI provides a lower-cost way to deploy AI applications. But you’ll need a skilled in-house IT team or consultant.
3. SaaS AI apps for inventory management can right-size your spend.
4. Online consumer buying recommendations using data-driven product matching and chatbots can help build bigger orders.
5. Use your carriers, forwarders, and 3PLs for AI implementations. They can amortize the cost of AI investment across their customer base, which democratizes the benefits.

Many retailers are already investing in artificial intelligence to stay competitive. Many more should.

The post Next Year? AI is a Retailer’s Lifeline appeared first on Inbound Logistics.

Recent studies indicate that organizations that effectively balance demand planning and supply planning see up to a 15% increase in forecast accuracy and a 35% reduction in inventory costs. A company that successfully applies these concepts in forecasting customer demand and managing inventory production ensures a streamlined supply chain.

Demand Planning: Its Significance and Differences

Demand planning revolves around forecasting customer demand to match optimal inventory management. By analyzing sales data and other factors, demand planners create a demand plan that predicts future customer demand. 

This demand plan is used to guide supply chain operations, align with financial and service goals, and achieve accurate forecasts.

Key components of demand planning include:

• Historical Data Analysis: Leveraging historical sales and related data to identify patterns and trends.
• Demand Forecasting: Utilizing tools like demand planning software and unconstrained demand forecasting to project expected demand.
• Collaborative Planning: Integrating data from various departments, including sales and marketing, to refine the demand forecast.

For instance, many businesses benefit from accurately predicting consumer demand. They neither overstock nor understock. However, failures in demand planning can be catastrophic. 

The demand planning department not only focuses on raw demand potential but also partners with marketing and sales teams. Such collaboration yields better demand projections and helps in reducing costs.

An integrated business planning approach ensures each department, including the demand planning department, shares critical component data, streamlining operations and chasing demand effectively.

A notable example was the fashion industry. They needed to capture demand projections to avoid overproduction and unsold inventory. When they failed, they had clearance sales, damaging the brand’s premium image and profitability.

Supply Planning: Its Significance and Differences

While closely related to demand planning, supply planning ensures that businesses have the necessary resources, including raw materials and production capacity, and meet the forecasted customer demand. Supply planners analyze the demand plan and consider the manufacturing process constraints, minimum order quantities, and safety stocks to produce a supply plan that aligns with demand and business limitations.

Essential elements of supply planning encompass:

• Master Production Schedule: Determining the quantity and timing of finished goods production.
• Inventory Management: Managing safety stocks and lead times to produce as needed.
• Raw Material and Resource Planning: Ensuring raw materials and other resources are available for production to avoid potential supply chain disruptions.

A classic example of effective supply planning is a global tech giant renowned for its product launches. Accurately anticipating maximum demand potential and aligning its supply chain operations ensures product availability across global markets.

On the other hand, a contrasting scenario involves a car manufacturer that faced supply chain disruptions when the supply planning failed the forecasting parameters. This led to a critical shortage and resulted in production delays and substantial financial losses.

Supply planning’s role goes beyond just matching production with demand forecasts. Efficient supply planning aids businesses in managing their cash flow by ensuring optimal stock levels and reducing tied-up capital in excessive inventory. By managing minimum order quantities for raw materials, companies can negotiate better terms with suppliers; thus, supply costs remain manageable.

It’s essential for supply planners to remember that demand can be forecasted; external factors like supply chain disruptions can always introduce unforeseen problems.

Demand planning vs. supply planning isn’t just about contrasting two concepts but understanding their interdependency and significance in the broader supply chain management framework. Both play essential yet separate roles in helping businesses meet service targets and, at the same time, reduce costs and optimize cash flow.

The Value of Strategic Demand Planning and Supply Chain

In an ever-evolving business landscape, the strain on demand planning and supply chain management remains a prominent factor in organizational success. Their intertwined roles ensure businesses meet customer demand efficiently, streamline operations, reduce overheads, and maximize profitability.

The essence of strategic demand planning lies in forecasting demand in tandem with a supply chain that smooths the transition of products from production facilities to the end consumer. Together, they form a symbiotic relationship, shaping the trajectory of businesses in many industries.

It’s imperative to note the evolving nature of both demand and supply planning in today’s dynamic market. For many businesses, the challenge isn’t about generating raw demand potential but converting it into actual sales. 

Constrained demand forecasting, which accounts for business limitations and constraints, ensures the forecast is realistic and achievable. Such nuanced approaches in demand planning vs. supply planning play a significant role in achieving financial and service goals and help businesses remain competitive.

The Future Role of Demand Planning in Supply Chain Management

As industries become increasingly digitized and globalized, demand planning will play an exciting and essential role in guiding supply chain operations and enforcing that the right product reaches the right consumer at the optimum time.

Career Paths of Demand Planning and Supply Chain Specialists

With the expanding emphasis on integrated business planning, career opportunities in demand planning and supply chain have burgeoned, offering roles from tactical analysts to strategic leadership positions, each instrumental in driving business growth and sustainability.

The landscape for demand planning and supply chain specialists is ever-evolving. With the integration of AI and machine learning, there’s an increased emphasis on data-driven decision-making. Professionals equipped with skills in advanced demand planning software and those who understand the intricacies of managing safety stocks in an era of volatile demand can become leaders in this dynamic industry.

Implementing and Streamlining an Efficient Supply Chain Model

Implementing an efficient supply chain model is pivotal for businesses aiming to meet service targets, reduce overheads, and maintain a competitive edge in today’s fast-paced market. A successful model necessitates harmonizing demand planning, inventory management, raw materials sourcing, and production capacity.

Many businesses thrive by optimizing their supply chains. Amazon, with its Prime delivery model, revolutionized ecommerce by promising quick delivery times. However, failures are equally instructive. BlackBerry once led the smartphone market but faced supply chain problems and was ill-equipped to manage safety stocks and release of new models in a time with industry expectations. This significant failure contributed to its decline.

Key steps in streamlining:

• Accurate demand forecasting based on historical sales and consumer behavior
• Regularly reviewing and updating the master production schedule
• Aligning procurement strategies with expected demand and managing minimum order quantities effectively
• Incorporating flexibility in the supply chain to adapt to sudden market changes

Technology and Software to Enhance Supply Chain Operations

Incorporating advanced technology and software tools in supply chain operations streamlines the processes and offers accurate forecasts and real-time data analysis from past sales data. These innovations are pivotal in enhancing efficiency, reducing costs, and timely delivery in complex supply chains.

FAQs

A list of commonly asked questions about demand planning vs. supply planning and their respective roles in the industry.

What is the relationship between demand planning and supply planning?

Demand planning predicts future customer demand, while supply planning ensures adequate resources and inventory to meet that demand.

What does a supply and demand planner do?

A supply and demand planner forecasts customer demand, manages inventory, and coordinates resources to ensure timely production and distribution in supply chain planning.

What are 4 crucial elements of demand planning?

Historical data analysis, demand forecasting, collaborative planning, and continuous review and adjustment are key elements.

Key Takeaways of Demand Forecasting and Supply Chain

Understanding the distinctions between demand planning vs. supply planning is paramount for efficient supply chain management. Accurate, unconstrained demand forecasting guides supply chain operations and demand planners for businesses to have the right resources and meet customer demand. Integrating both with advanced technology can further enhance operational efficiency and profitability.

The post Demand Planning vs. Supply Planning: Key Differences and Value appeared first on Inbound Logistics.

It’s a critical component that can dictate a company’s ability to meet customer demand, manage cash flow, and maintain a competitive edge. 

According to a report by the National Retail Federation, the retail industry loses nearly $50 billion annually due to inventory shrinkage, a problem that effective inventory management can mitigate

By leveraging data and modern inventory management systems, businesses can ensure that inventory levels are optimized, excess inventory is minimized, and inventory costs are controlled. 

This foundational aspect of supply chain management affects the balance sheets and impacts customer satisfaction and business agility.

In this article, we will share inventory management definitions, explain inventory management meaning, give an inventory example, and discuss how inventory management relates to both inbound and outbound logistics.

Inventory Management Defined

Inventory management refers to ordering, storing, using, and selling a company’s inventory. This includes managing raw materials, components, finished goods, and warehousing and processing of such items. 

Automotive and healthcare industries rely on effective inventory management to streamline production processes and reduce hold-ups. Historically, inventory management was a manual process. 

Still, today it has evolved into a sophisticated inventory management system integrated with supply chain logistics, thanks to advancements in technology like Enterprise Resource Planning (ERP) systems and inventory management software. These tools provide real-time data that businesses use to efficiently forecast, plan, and execute their inventory management processes.

Advantages of Inventory Management and Supply Chain

The advantages of sound inventory management are manifold. Primarily, it allows businesses to have the right products available at the right time, which is crucial for meeting customer orders and maintaining solid sales channels. This is particularly crucial for the inbound logistics process.

Good inventory management can lead to better inventory turnover, ensuring fresh and relevant products, which is especially important in industries with rapid product lifecycles, such as fashion or technology. 

Also, effective inventory management reduces costs by decreasing the need for excess inventory and storing inventory, which can drain resources and capital if not appropriately managed.

Inventory vs. Stock Explained

While often used interchangeably, inventory and stock have subtle distinctions. 

Inventory encompasses more than just the products available for sale (stock); it includes raw materials, work-in-progress items, and all components involved in the production process. 

Understanding this nuance is vital, as it affects how businesses plan their inbound logistics, procurement and manage inventory levels across the supply chain.

Counting Inventory

Counting inventory, or taking a physical list, is a crucial task that validates the quantity and condition of items on hand. It’s a fundamental process that informs financial reporting, inventory forecasting, and supply chain planning. 

Accurate counts are essential for maintaining inventory data integrity, which impacts everything from order management to customer satisfaction. This process is critical at the end of accounting periods to ensure that reported inventory levels reflect the actual value of assets held by the company.

Types of Inventory Management Methods

Several methods help businesses optimize their handling of goods and materials.

Just-in-Time Management (JIT)

Just-in-Time Management (JIT) is a strategy where inventory is delivered only as it is needed in the production process, reducing the cost of storing inventory. Significant for industries like automotive manufacturing, JIT can lead to reduced inventory levels and associated costs, promoting an efficient supply chain.

Materials Requirement Planning (MRP)

Materials Requirement Planning (MRP) systems calculate the materials and components required to manufacture a product. This method is vital for manufacturing industries, ensuring that materials are available for production without the excess that can tie up capital.

Economic Order Quantity (EOQ)

Economic Order Quantity (EOQ) is a formula used to determine the optimal order quantity that minimizes inventory costs involving holding and ordering costs. This is significant across various industries for maintaining balance in inventory management.

Days Sales of Inventory (DSI)

Days Sales of Inventory (DSI) measures how quickly a company can turn its inventory into sales. A lower DSI indicates that a company is more efficient at selling off its stock. This metric is critical for retailers to gauge their inventory management efficiency.

Common Problems within Inventory Management

Though crucial, inventory management is fraught with challenges that can ripple through the supply chain and impact logistics operations. 

One common issue is overstocking, which ties up cash flow and can lead to excess inventory that may become obsolete or expire. Conversely, understocking risks stockouts, leading to delays in the production process and dissatisfied customers. 

Prominent Examples of Inventory Management

Inventory management plays a crucial role in industries where products have a limited shelf life, such as food and beverage or pharmaceuticals. Here, it’s pivotal to prevent spoilage and ensure compliance with safety regulations. 

In fashion retail, inventory management must be dynamic to keep up with changing trends and seasonal demand, making it essential for maintaining inventory freshness and reducing instances of dead stock.

Disadvantages of Inventory Management

Despite its many benefits, inventory management can have downsides. Holding inventory inherently involves storage costs, and stock that sits in a warehouse too long can lead to increased expenses without generating revenue. 

Moreover, complex inventory management systems can be costly to implement and maintain, requiring significant technological and training investments. These systems can sometimes lead to a dependency that may cripple operations if the system goes down or is attacked by cyber threats.

Inventory Management and Software

Inventory management software has revolutionized how companies approach their inventory processes. This technology allows for real-time tracking of goods, inventory forecasting, and more accurate demand planning. 

Inventory Management vs. Supply Chain Management

While inventory management focuses on overseeing and controlling goods within a company, supply chain management encompasses a broader scope, managing the entire flow of goods and materials from suppliers to the end customer. 

Tracking Inventory and Internal SKU Systems

Tracking inventory through internal Stock Keeping Units (SKUs) is an intricate part of inventory management. SKUs help businesses quickly categorize and locate inventory, facilitating faster inventory turnover and more precise inventory data. 

Forecasting and Controlling Inventory with Software

Modern inventory management software often includes sophisticated forecasting tools that utilize historical sales data, seasonal trends, and other variables to predict future demand. This predictive capability helps businesses maintain optimal inventory levels, reducing the risk of overstocking or stockouts. 

Types of Successful Inventory Management Techniques

A variety of inventory management techniques are employed by businesses to maintain efficiency and cost-effectiveness in managing stock levels.

These methods are tailored to match the needs of the company and the nature of the inventory it holds.

Economic and Minimum Order Quantity

Economic Order Quantity (EOQ) and Minimum Order Quantity (MOQ) are foundational concepts in inventory management. 

EOQ calculates the ideal order quantity to minimize total inventory costs, while MOQ determines the minuscule amount a supplier is willing to sell. Both are vital for optimizing inventory levels and reducing costs.

ABC Analysis

ABC Analysis categorizes inventory into three categories (A, B, and C) based on importance and volume. 

‘A’ items are high-priority with stringent control, ‘B’ are moderate, and ‘C’ have the most negligible financial impact. This prioritization is essential for efficient inventory control.

Just-In-Time Inventory

Just-In-Time (JIT) inventory management is a strategy that aligns raw-material orders with production schedules to minimize inventory costs. 

It’s crucial for businesses looking to reduce waste and increase efficiency in the production process.

Safety Stock

Safety Stock is additional inventory held to prevent stockouts caused by inaccuracies in demand forecasting or supply chain disruptions. 

It’s a critical buffer that ensures customer demand is met without delay.

First In-First Out (FIFO) vs. Last In-First Out (LIFO) Explained

FIFO and LIFO are methods to manage the flow of inventory costs. FIFO assumes the first items stocked are the first sold, reducing the chance of obsolete inventory. 

LIFO, less common, takes the last things in are the first sold, which can benefit in specific tax situations.

Reorder Triggers

Reorder triggers are pre-determined inventory levels that prompt a new purchase order. 

They are vital for maintaining stock levels and ensuring consistent supply without overstocking, playing a significant role in inventory management systems.

Batch Tracking

Batch tracking monitors the production and expiration dates of batches of inventory items. 

It’s crucial for traceability in case of recalls and managing stock with expiration dates, maintaining the integrity of the supply chain.

Consignment Inventory

Consignment inventory allows retailers to stock goods without purchasing them upfront; payment is made only after the sale. 

This method is vital for inventory management as it reduces the retailer’s capital in inventory and transfers the risk of unsold stock to the supplier.

Perpetual Inventory

A perpetual inventory system continuously tracks inventory levels, updating in real-time with every sale and restock. 

It’s essential for accurate inventory data, allowing for timely ordering and reduction of excess stock.

Dropshipping

Dropshipping is a retail fulfillment method where a store doesn’t keep products in stock but instead transfers customer orders and shipment details to the manufacturer or a wholesaler, who then ships the goods directly to the customer. 

This method is vital as it eliminates the need for managing physical inventory, significantly reducing handling and storage costs.

Lean Manufacturing

Lean manufacturing emphasizes waste reduction within the manufacturing system without sacrificing productivity. 

It’s vital for inventory management as it promotes a just-in-time approach, minimizing stock levels and reducing holding costs.

Six Sigma and Lean Six Sigma Techniques

Six Sigma and Lean Six Sigma focus on quality improvement and process efficiency. 

They are vital to inventory management by identifying and eliminating process defects, resulting in lower inventory costs and improved customer satisfaction.

Demand Inventory Forecasting

Demand inventory forecasting uses historical sales data to predict customer demand and manage inventory accordingly. 

It’s essential for preventing stockouts and overstock, making inventory management more responsive and cost-effective.

Cross-Docking

Cross-docking is a logistics procedure where products from a supplier or manufacturing plant are distributed directly to a customer or retail chain with marginal to no handling or storage time. 

It’s vital as it reduces the need for warehousing while increasing inventory turnover rates.

Bulk Shipments

Bulk shipments involve transporting large quantities of a single product, which can significantly reduce transportation costs. 

It’s vital for inventory management as it can lead to economies of scale, making larger shipments more cost-effective.

Cycle Counts

Cycle counting is an inventory auditing procedure where a small subset of inventory in a specific location is counted on a particular day. It contrasts with traditional physical inventory counting, where operations are halted to count all inventory. 

Cycle counts are less disruptive and more accurate, allowing for regular verification of inventory accuracy and providing ongoing insights into inventory levels without the operational shutdown.

The Significance of Inventory Management, Control and Optimization

Effective inventory management, control, and optimization methods are crucial for maintaining the delicate balance between too much and too little inventory. 

They ensure that capital is not unnecessarily tied up in stock, preventing stockouts that can lead to lost sales. These methods can result in improved cash flow, better customer service levels, and the ability to quickly respond to market changes.

How Inventory Affects Logistics

Inventory levels directly impact logistics operations; having the right stock in the right place at the right time is essential for effective logistics. 

High inventory levels can cause bottlenecks and increase storage costs, while lower inventory levels can result in inefficient transportation and higher shipping costs for urgent replenishment.

ERP Inventory Management Style

ERP inventory management incorporates all facets of a company’s inventory system into a unified system, including tracking, management, and forecasting. 

This method offers comprehensive insights into inventory, streamlines processes, and can improve overall efficiency.

Retail and Manufacturing Inventory Management

Inventory management in retail focuses on having the right products available to meet consumer demand while manufacturing inventory management ensures that production materials are at hand without overstocking. 

Both require strategies that optimize stock levels, though retail is more directly driven by consumer trends, and production schedules and supplier lead times influence manufacturing.

FAQs

Unveil the essentials of inventory management with these succinctly answered frequently asked questions.

What does inventory management do?

Inventory management oversees stock levels, manages orders, and forecasts demand to optimize business operations.

What are the 4 types of inventory?

The four types are raw materials, work-in-progress, finished goods, and maintenance, repair, and operations (MRO) inventories.

What are the 3 major inventory management techniques?

The three main techniques are Just-In-Time, ABC Analysis, and Economic Order Quantity (EOQ).

Inventory Management Techniques Summary

Effective inventory management is a cornerstone of successful business operations, ensuring that inventory levels are balanced, customer demand is met, and inventory costs are minimized. 

Businesses can enhance their supply chain management and maintain a competitive edge in today’s market by employing strategic inventory management techniques, such as Just-In-Time and Economic Order Quantity. 

Additionally, advancements in inventory management software have made it easier for companies to track and manage their inventory more efficiently, further optimizing their inventory management processes.

The post Inventory Management: Definition, Types, and Examples appeared first on Inbound Logistics.

2. Optimize Warehouse Operations. Consider implementing solutions such as automated sorting and dimensioning, a mobile warehouse management system, conveyor systems, and robotic process automation to speed order fulfillment. A well-designed warehouse layout can also significantly reduce the time it takes to pick and pack orders.

3. Boost Customs Compliance Efficiency. For ecommerce imports into the United States, take advantage of Entry Type 86 or Section 321 to save time and money with faster clearance and minimal manual processing. Automated Border Interface (ABI) software from an experienced provider lets you mass-upload house bills from a simple spreadsheet to expedite the customs release of your packages.

4. Prioritize Real-Time Inventory Tracking. Use RFID tags, barcodes, and other tracking technologies to monitor inventory movement in real time—not just in the warehouse, but at every step of the product journey. This can help prevent stockouts, reduce overstock, improve coordination between agents, and ensure that inventory is replenished quickly.

5. Evaluate Inventory Management. Efficient inventory management is tantamount to ecommerce success. But inventory management techniques are not one-size-fits all. A strategy that works well in one company may not suit another, so it’s important to research and evaluate several options to find the best one—or a combination—for your specific business needs.

6. Implement Effective Returns Management. Don’t neglect the returns process when analyzing efficiency. A streamlined returns process can reduce costs and improve customer satisfaction. Consider centralized return centers, third-party partners, and other techniques to reduce handling. Use analytics to understand return reasons, which can, in turn, inform positive product and process improvements that will reduce future returns.

7. Diversify Supplier Networks. Avoid relying too heavily on a single supplier, carrier, or partner. Building relationships with multiple partners ensures that your ecommerce supply chain remains robust even if one stakeholder faces issues.

8. Set Risk Management Plans. Regularly assess potential risks, such as geopolitical issues, supply chain weaknesses, natural disasters, or labor shortages and strikes. Put contingency plans into place to ensure minimal disruption to your supply chain in case of unforeseen events.

9. Train and Develop Your Staff. As technology and best practices evolve, ensure that your team receives regular training to keep current. A knowledgeable and skilled workforce can adapt to changes more rapidly and ensure the effective management of your logistics and supply chain processes.

10. Regularly Measure and Monitor Ecommerce KPIs. Continuous improvement requires constant measurement and evaluation of ecommerce KPIs (key performance indicators). Regularly review and analyze KPIs such as order turnaround time and accuracy, overstocks, stock-outs, and inventory turnover to proactively identify areas for improvement.

SOURCE: Matthew Fotouhi, Chief Technology Officer, Customs Compliance, Magaya

The post 10 Tips for Boosting Ecommerce Efficiency appeared first on Inbound Logistics.

In this article, we explore the ins and outs of back-ordered items to equip businesses with the knowledge needed for effective management.

What Does Backorder Mean?

When inventory is insufficient to meet customer demand, backorders occur as orders are placed but cannot be fulfilled. When stock is insufficient to satisfy all orders, companies may accept backorders, permitting customers to make purchases even if the product is not in store. 

In this situation, businesses may choose to accept backorders, allowing customers to place orders even though the item is currently out of stock.

Backorder vs. Out of Stock

While both terms refer to situations where products are unavailable for immediate purchase, there are some key differences between backorders and out-of-stock items. 

A backorder implies that the company will eventually receive more inventory and fulfill customer orders at a later date. Customers who have requested an item on backorder can anticipate their order to be shipped when the business acquires more inventory.

In contrast, when an item is labeled as out of stock, the product is temporarily unavailable, with no specific timeline for restocking or fulfilling customer orders. This could result from supply chain disruptions or supplier problems that make it difficult for businesses to predict when they will receive new shipments.

The main difference between these two scenarios lies in how companies manage their communication with customers about availability and delivery times: accepting backorders allows them greater flexibility in managing their supply chain while providing transparency about expected fulfillment dates, whereas labeling products as “out of stock” leaves customers uncertain about whether they should wait or look elsewhere for similar items.

Backorders can be a financial burden for companies; thus, it is critical to recognize what they are and how to keep them from happening. Causes of backorders vary from company to company, but understanding the root causes can help companies take steps toward reducing or eliminating them.

Causes of Backorders

Backorders arise when orders for goods that are not in stock come into a business. The goods may not be in stock due to various reasons, such as supply chain disruptions, supplier problems, or inaccurate inventory management. 

This section will discuss some common causes of backorders and provide examples.

Supply Chain Disruptions

Supply chain disruptions can lead to back-ordered items if they affect the availability of raw materials or finished goods needed to fulfill sales orders. 

For instance, unforeseen events like hurricanes or earthquakes can cause disruptions in the supply chain by damaging production facilities and transportation networks, thus leading to back-ordered items.

Supplier Problems

In some instances, supplier issues like economic hardships or production complications may lead to delays in product delivery and result in backorders. If a key supplier goes out of business unexpectedly or experiences production setbacks due to equipment failure or labor disputes, companies may struggle to find alternative sources quickly enough to meet customer demand.

Inaccurate Inventory Management

Poor inventory management systems can also contribute significantly to backorder situations by providing incorrect information about stock levels. Companies need accurate data about their inventory levels so they know when it’s time to reorder products from suppliers before running out completely. Mismanaged inventory could result in excess inventory for some items while leaving others unavailable for customers who want them.

Sudden Increase in Demand

A sudden increase in demand for a particular product can lead to backorders if the company cannot quickly adjust its inventory levels. This could happen due to seasonal fluctuations, promotional campaigns, or unexpected events driving demand.

Companies must closely monitor market trends and customer preferences to anticipate changes in demand and avoid stockouts.

Limited Supplier Capacity

In certain situations, suppliers may have restricted production capabilities, leading to slowdowns when fulfilling orders. Companies should maintain open communication with their suppliers about anticipated order volumes and delivery timelines so they can plan accordingly and minimize the risk of backorders occurring.

Backorders can be generated by various sources, such as consumer requests or supplier shortages. Businesses must comprehend the sources and implications of backorders to handle them successfully. Noting the potential advantages of allowing back orders should not be disregarded.

Benefits of Accepting Backorders

Backordering can provide businesses with an effective means of optimizing inventory levels, thus reducing costs related to excess or inadequate stocking. 

Here, we will investigate the advantages of taking backorders.

Improved Inventory Management

By allowing customers to place orders for back-ordered items, businesses can better gauge demand for specific products and adjust their stock levels accordingly. This helps prevent excess inventory while ensuring that popular items are always available.

Better Customer Retention

Rather than turning away potential customers due to out-of-stock items, accepting backorders allows businesses to retain those sales by fulfilling them later. Customers appreciate the option to still order an item even if it’s temporarily unavailable, which can lead to increased customer loyalty and repeat business.

Informed Decision Making

Managing backorders provides valuable data on product demand trends, enabling companies to make informed decisions about production schedules, marketing strategies, and future investments in new products or services.

Increase Sales Opportunities

By accepting orders for out-of-stock items, companies can capitalize on sales opportunities that might otherwise be lost. This helps boost revenue and prevents competitors from swooping in and capturing customers with similar products.

Challenges with Backorders

The main disadvantage of back ordering is that customers may become frustrated if they wait too long for their orders to be fulfilled. This can result in dissatisfied customers, potentially resulting in a loss of business. 

Here is a brief analysis of the challenges encountered by businesses when dealing with back-ordered items:

Customer Dissatisfaction

When customers place an order, they expect the product to be delivered within a reasonable timeframe. However, backorders can cause delays in fulfilling orders, leading to unhappy customers who may choose not to do business with your company again or leave negative reviews online.

Lost Sales Opportunities

If your products are frequently on backorder status, you risk losing sales opportunities as potential buyers might opt for readily available alternatives from competitors instead of waiting for your stock levels to replenish.

Inaccurate Inventory Management Systems

An inaccurate inventory management system can contribute significantly towards creating more backorders than necessary. If the system does not accurately reflect the actual stock levels or fails at managing reorder points effectively, it becomes difficult for businesses to manage inventory levels and prevent backorders from occurring.

Supplier Problems & Supply Chain Disruptions

Supply chain disruptions and supplier problems can also lead to increased back-ordered items. These issues could include production delays at manufacturing facilities or transportation-related setbacks such as shipping delays due to extreme weather conditions or political unrest in certain regions where suppliers operate.

Inefficient Order Management Processes

If a company’s order management processes are inefficient, it may struggle to keep up with incoming sales orders and effectively manage its backlog. This can increase back-ordered items, further straining the company’s resources and negatively impacting customer satisfaction.

How to Reduce Backorders

Businesses can manage their backorders by setting realistic customer expectations, monitoring inventory levels, and communicating regularly with suppliers about availability and delivery times. 

Check out some valuable tips and tricks for limiting the issue of backorders for businesses and clients.

Set Reorder Points

To effectively manage inventory levels, it is essential to set reorder points based on historical sales data. This helps ensure that stock is replenished before it runs out completely, reducing the likelihood of back-ordered items.

Implement Inventory Management Software Systems

Inventory management software systems help track stock levels in real time, allowing businesses to make informed decisions regarding purchasing and production. By having a proper inventory management status, companies can prevent backorders from occurring due to insufficient stock.

Maintain Open Communication with Suppliers

Poor communication between suppliers and businesses often leads to supply chain disruptions. Establishing open lines of communication ensures that any potential supplier problems are addressed promptly to not affect product availability or lead times.

Improve Sales Forecasting Accuracy

Better sales forecasting helps businesses anticipate customer demand, allowing them to adjust production and purchasing accordingly. By accurately predicting future sales orders, companies can minimize the occurrence of instances when demand exceeds supply or vice versa.

FAQs

If you have back-order inquiries, we’ve compiled a FAQ to help address some common queries.

How long does backorder usually take?

The time it takes for a back-ordered item to be fulfilled can vary depending on the product and supplier. Backorder fulfillment time can range from a few days to weeks or months. It’s essential for businesses to communicate realistic delivery times with their customers and provide updates if there are any changes in the estimated fulfillment date.

What happens when an order is back ordered?

When an order is placed for an item currently out of stock, it becomes a backorder. The customer will typically receive a notification that their desired product is unavailable but will be shipped as soon as inventory becomes available again. 

Businesses should keep customers informed about their backorder status, including any potential delays or changes in expected delivery dates.

Are backorders guaranteed?

Backorders are not always guaranteed since they depend on supply chain disruptions and supplier problems. However, many businesses do their best to fulfill all accepted orders by working closely with suppliers and implementing effective inventory management systems. 

Sometimes, companies may offer alternative products or refunds if they cannot fulfill the original order within a reasonable timeframe.

What are the reasons for backorder?

Here are some reasons why you can experience backorders:

• Supply chain disruptions: Unexpected events, such as natural disasters or global pandemics, can cause significant delays in the supply chain and lead to backorders.
• Supplier problems: Issues with suppliers, like production delays or quality concerns, may result in a lack of available inventory for certain products.
• Inaccurate demand forecasting: If businesses underestimate customer demand for specific items, they may not have enough stock on hand to fulfill all orders promptly.
• Poor inventory management: Inefficient systems for tracking and managing inventory levels can contribute to an increased number of backordered items.

Limiting these issues can be very beneficial to the company and enhance profitability and growth.

Conclusion

Understanding the backorder meaning and causes is essential for businesses to manage their inventory levels effectively. You can accept this process to benefit from increased customer satisfaction and reduced excess inventory. However, when backorders happen, it comes with challenges such as supply chain disruptions and managing a company’s backlog. 

To reduce backorders, companies should set reorder points, have contingency plans in place for supplier problems or other supply chain issues, and utilize inventory management systems.

 Visit Inbound Logistics to learn more about supply chain and logistics solutions.

The post Backorder: Meaning, Causes, and How to Limit Them appeared first on Inbound Logistics.

But while changes in inventories frequently amplified the economic cycle in the past, that relationship appears to have weakened over time. Since the 1960s, changes in private sector inventories have tended to account for less of the total fall in GDP during recessions.

From the 1980s up until the 2008-2009 global financial crisis (GFC), firms tended to hold smaller levels of inventories. Technological advances enabled a just-in-time model of inventory management that minimized the time between the delivery of inputs and the production of goods.

Major shocks over the past years—including the pandemic and the Russia-Ukraine war—have prompted a significant rethinking in that decades-long trends in inventory management.

Since mid-2020, manufacturers have built up inventories at record pace to meet surging goods demand, as well as in response to bottlenecks in the supply of intermediate inputs. The high levels of inventories mean there is ample scope for a drawdown as demand slows.

There are reasons to suspect, however, that higher inventories do not necessarily augur a coming period of substantial destocking. High frequency survey evidence suggests that many firms are comfortable with their current stock levels. More than 80% of manufacturing businesses thought their inventory levels were about right, or even too low, according to an Institute for Supply Management report in February 2023.

The Case for Just-In-Case

This strongly indicates that companies have shifted toward a preference for holding higher levels of stocks. Many firms navigated the pandemic environment, which saw material shortages, soaring shipping costs, and rising input prices, by accumulating inventories with a “just-in-case” rather than “just-in-time” attitude. The survey findings may indicate that such motives have some staying power.

Our latest macroeconomic forecast shows a mild U.S. recession in 2023, one that lasts two quarters with a historically small peak-to-trough contraction of 1%. We do expect change in private inventories to pull down headline GDP growth in the first quarter of 2023, but this is largely a mechanical reversal of the large positive contribution that inventory build-up made in the fourth quarter of 2022, which should be more than made up for by positive investment and consumption.

We also expect to see negative contributions of inventories in Q2-Q4, albeit much smaller ones than in Q1, as firms do undertake a degree of destocking. However, the scale and impact on economic activity should be relatively limited. In Q3 we expect inventories to contribute only about one-fifth of the total contraction in economic output, and in Q4 we expect the impact to in fact be positive as the extent of firm destocking declines.

The peak-to-trough contribution of inventory changes to GDP growth would be in line with the experience of 2000, when the United States experienced a similarly shallow recession where inventory drawdowns played a small role in the downturn.

Our view is that the modest contribution of changes in inventories, despite their historically elevated level relative to demand, is consistent with firms wanting to maintain higher safety buffers than they did in the past in response to their experience with pandemic-related disruptions and recent geopolitical events. This will limit the scope and drawdown of inventories, and thus the economic impact, over the duration of the expected looming contraction.

The post This Ain’t Your Parents’ Inventory Cycle appeared first on Inbound Logistics.

2. UTILIZE THE INTERIM TIME BETWEEN “PEAKS” FOR OPTIMIZATION. Effectively manage the time between peak periods for review, consideration, and improvement in order to future-proof operations before the next peak season.

3. FINE-TUNE STAKEHOLDER RELATIONSHIPS. Ask everyone from vendors and manufacturing to supply chain management, carriers, brokers, and truckers this question: “Who are you in business with and why?” Need to review and understand advantages, disadvantages, successes, failures, concerns, potential ongoing problems? Address areas of concern and work to eliminate any unaddressed weaknesses or issues before the next peak season.

4. CREATE A PEAK SEASON PLAN. Your plan ought to be an ever-evolving document that specifies what you are expected to deliver—when, where, why, and how much. Put it all together in a well-organized document that everyone involved understands.

5. ESTABLISH EXPECTATIONS AND DELIVERABLES. Don’t draft the operational plan separately. In order to have an action plan that leads to positive outcomes, clear expectations, responsibilities, and deliverables need to be in place after the plan is finalized.

6. CONCENTRATE ON PLAN EXECUTION WITH AGREED ALIGNMENTS. Gather stakeholders from the outset to ensure that no one is confused about the immediate objectives of the plan. Prior to deployment, ensure that it is formalized with secure sign-offs from all stakeholders.

7. BOLSTER DAILY STAKEHOLDER COMMUNICATIONS. Ensure that all stakeholders are kept up-to-date on how things are progressing daily, from the time the draft is completed to the conclusion of the peak season. Also create a simple dashboard that provides all concerned with needed callouts. And schedule regular conference calls with stakeholders to discuss relevant matters and address those issues promptly.

8. RELY ON ALTERNATIVE RESOURCES AS BACK-UP. The best laid plans will always encounter issues that can range from the departure of a key staff member to a supplier not being able to deliver in full. It’s always a good idea to have a backup plan and remain “open for business” with alternative providers.

9. INTEGRATE EXCEPTION MANAGEMENT. It is frequently thought that this is difficult to achieve, but if you get ahead of the process with your plan, your peak season should arrive at a point where everything is functioning well and the only issues that arise should be exceptions. If you lay the groundwork, you will have created the space to solve the inevitable challenges by implementing a well-thought-out plan that puts the majority of the increased peak workload on autopilot.

10. REMAIN FOCUSED ON BOTTOM-LINE DELIVERABLES. As you prepare and implement the plan during peak season, remember to ask yourself if any new matter you have been asked to assist with or develop is as critical as what you’ve been asked to accomplish during peak. Be comfortable with declining new commitments or projects that might prevent you from meeting your peak season goals.

SOURCE: Richard Kohn, Director, Global Logistics & Optimization, SeaCube Container Leasing Ltd.

The post Future-Proof Your Supply Chain appeared first on Inbound Logistics.

When the pandemic arrived, and supplies were disrupted, manufacturers had to stop production due to material shortages. This had cascading effects all the way down the supply chain, and we still have not recovered.

The blame does not lie with lean. Far from encouraging bare-bones inventories, lean recommends keeping a reserve of critical components and materials strategically placed along the supply chain to enable manufacturers to weather exactly this kind of supply chain disruption and continue operating.

Lean and JIT require manufacturers to keep safety stock in the system. Any leadership team who believes that no strategic stock is required in the supply chain is responsible for mismanagement of the business, chasing short-term profit at the expense of long-term sustainability. It is a high-risk strategy for short-term gain with no upside if it fails.

The current supply chain crisis has causes that significantly predate COVID, including the U.S.-China trade war. But technology, or a lack of it, also plays a key role.

A recent SYSPRO survey shows that only 45% of businesses have looked at systems to address supply chain disruptions and just 44% have investigated technologies that enable collaboration with external suppliers and customers.

Instead, businesses have focused most of their investments in inventory control and order requirements. While improving internal efficiencies is vital for any business, internal efficiencies won’t help if external challenges across the supply chain are not also addressed.

What do Customers Actually Need?

To thrive during the current supply chain mess, companies need a deep understanding of demand, inventory, and the supply chain. It’s important to know what customers actually need, not just what they want because, like everyone else, they’re trying to hoard the components they require for fear supplies will dry up.

ERP platforms that are purpose-built for manufacturing can be integrated with analytics and AI software can do exactly this, while also enabling transparent communication across the supply chain to iron out issues and enable manufacturers to prepare for looming shortages.

Resolving the supply chain disruptions and crises will require:

• Balance to ensure that there is not a lot of “just-in-case” consuming resources that should be focused on the just-in-time efforts.
• Visibility because one of the basic tenets of lean is “surface the problems.” As the supply begins to flow, more and more problems will surface. How you respond to these problems will determine the success of your resolution. This brings in a whole new mindset of the long game instead of short-term profits and support for anyone raising an issue.
• Patience because you can only progress as fast as your slowest supplier, hence the requirement to partner with suppliers to improve the supply chain performance.
• Persistence, as we will not always succeed in every attempt. Senior management needs to acknowledge this and support the program instead of being greedy.

Lean and JIT did not cause the supply chain crisis. When used correctly in concert with technology, these practices can set up companies to not only weather the storm, but emerge as more competitive organizations once the supply chain gets back to normal.

The post Don’t Blame Lean Manufacturing appeared first on Inbound Logistics.

Loyalty programs. In an effort to claw back losses and deter returns from happening in the first place, some retailers, like H&M and Zara, have begun charging customers for online returns. But rather than punishing all customers for the actions of abusive returners, a more strategic tactic is to take a loyalty approach with returns.

Free Perks for Customers

Retailers could consider segmenting returns into tiers where better customers—based on how much they spend annually and how often they return—get perks that could include free shipping or more lenient returns policies.

DSW, Best Buy, and Saks are among the retailers beginning to take these steps. This is a better strategy to retain lifetime customers.

Doorstep pickups for returns. There has been much innovation in retail delivery convenience over the years, but there has been a huge gap on the other end with returns. Now, innovative retailers are providing customers with the option to have returns picked up from their doorstep.

A Smart Strategy

Considering that the returns process is a critical part of the purchase decision for consumers and their ongoing relationship with the brand, this is a smart strategy. In fact, 86% of respondents to a Pollen Returns survey say they feel more comfortable shopping with a retailer who offered complimentary front door pickup for every return. And 61% say that having to print a label, then bring returns back to a logistics provider, such as UPS or FedEx, is the most inconvenient aspect of the returns experience.

Technology partners are critical. Transforming the return problem into a solution that recaptures customers and dollars requires technology partners that provide retailers with the ability to make data-driven decisions to improve efficiencies. The good news for retailers is that such data-driven solutions are emerging, providing insight into each individual customer’s shopping habits to help curb excess and fraudulent returns.

Returns Impact Loyalty

Retailers should let go of any notion that we will eliminate returns altogether. Even with best efforts, returns have only continued to increase over the years.

Rather, we need to embrace the opportunity in returns. Returns are a part of shopping culture and play a major role in consumer purchasing decisions. How retailers handle returns is a reflection of the shopping experience itself and has a large impact on a customer’s loyalty to a brand.

Research from Invesp shows that 92% of consumers who have a positive return experience revisit brands for another purchase.

As we forge ahead into a post-pandemic world, the winners in the retail sector will be those who place the customer first and make data driven decisions that adapt their reverse supply chains to their strategic advantage.

The post Embracing the Opportunity in Returns appeared first on Inbound Logistics.